The power of positive reflection

The power of positive reflection

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The power of positive reflection

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Have you heard any workplace culture gurus say that you can only learn from your mistakes? We disagree. While analysing what went wrong has its place, constantly focusing on deficits can be draining and demotivating. What if we flipped the script? Enter strengths-based reflective practice, a powerful approach that builds you up by focusing on what you do best.

What is Strengths-Based Reflection?

Instead of starting with “What did I mess up?” strengths-based reflection asks, “What went well, and why?” It’s a purposeful process of identifying your successes, no matter how small, and exploring the specific skills and personal qualities you used to achieve them. It’s not about ignoring challenges; it’s about approaching them from a position of competence and resourcefulness. Think of it as building on a solid foundation rather than just patching up cracks. By understanding the ingredients of your success, you create a recipe you can use again and again.

Learning and Improving Through Strengths

Focusing on your strengths is a game-changer for professional and personal growth. It builds confidence and motivation, reminding you of what you’re capable of. This positive reinforcement creates a powerful feedback loop that energizes you to take on new challenges.

So, how do you turn this reflection into action?

  1. Pinpoint a Success: Think of a recent situation where you felt effective or proud. It could be skillfully de-escalating a tense meeting, finishing a complex task, or offering a colleague the perfect piece of advice.
  2. Analyze Your Strengths: Ask yourself:
    • What specific skills did I use? (e.g., clear communication, critical thinking, empathy, organization).
    • What personal qualities helped me? (e.g., patience, creativity, determination).
    • What conditions allowed me to succeed? (e.g., good preparation, a supportive environment).
  3. Frame Improvement Actions Positively: Now, look forward. Instead of thinking, “I need to be less disorganised,” try framing it as, “How can I use my strength for creative problem-solving to set up a better organizational system?” or “Given my success in communicating clearly on that project, how can I apply that same skill to my weekly team updates?” This approach turns improvement into an act of leveraging your talents rather than fixing your flaws.

But what about those that didn’t go to plan

You can use the same approach but you can add in an ingredient which is about whether there was a character strength overplayed or underplayed – for example, ask “Was I too creative in my approach and did I need to show more perspective?” or “Did I misread them and do I need to support my social intelligence with better research before engaging with them again?”

The Secret Ingredient: Self-Compassion ❤️

This entire process is underpinned by self-compassion. It’s about treating yourself with the same kindness and understanding you would offer a friend. We all have moments where we fall short. When reflecting on a tougher situation, avoid harsh self-judgment.

Acknowledge the difficulty with curiosity, not criticism. Ask, “That was challenging. What strength could I have leaned on more?” or “What can I learn from this experience for next time?” Self-compassion allows you to learn from the full spectrum of your experiences without the baggage of shame or burnout. It’s the safety net that makes honest reflection possible, ensuring that your journey of growth is sustainable and, most importantly, kind.

And then. give yourself a little reward for having the courage to engage in honest but self-compassionate reflective practice.

If you would like to explore ways that we can help you to build reflective practice or with any other of our PosWork programs for your workplace, please call us on 0438 533 311 or email info@poswork.com.au.

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PosWork

A Division of Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

info@poswork.com.au

0438 533 311

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How a strengths mindset tops a risk management mindset

How a strengths mindset tops a risk management mindset

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How a strengths mindset tops a risk management mindset

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With the advent of the new positive duties, is it really effective to address the prevention of sexual harassment and gender-based behaviours and the elimination or control of psychosocial hazards with the same old risk management and control process that the regulators have chosen? We know there is a much better way.

For years, organisations have tackled psychosocial hazards like stress, burnout, and poor workplace culture using a traditional risk management model. It’s a familiar process: identify the problem, assess the risk, and implement a control. While well-intentioned and often required by regulators, this “find-and-fix” approach can feel like a compliance-driven game of whack-a-mole. It focuses entirely on what’s wrong, often creating a culture of blame-avoidance rather than genuine wellbeing.

That’s why we went looking for better ways to help organisations and people build psychologically and psychosocially safe workplaces.

We asked: “What if we flipped the script? What if, instead of hunting for hazards, we started searching for what gives our workplace life?” Here is what we came up with.

It is the power of combining Appreciative Inquiry (AI) with the PERMAH model of wellbeing. It’s a proactive, human-centric approach that doesn’t just prevent harm – it actively cultivates a thriving work environment.

The Old Model vs. The New Mindset

The traditional risk management model is inherently deficit-based. It asks questions like:

  • “What’s causing stress?”
  • “Why is communication failing?”
  • “How do we stop bullying?”

This line of questioning puts teams on the defensive and focuses energy on problems.

In contrast, Appreciative Inquiry is a strengths-based methodology. It operates on the simple premise that organisations move in the direction of the questions they ask. AI seeks to understand and amplify the “positive core”—the best of what is and what has been.

This is where the PERMAH model provides the perfect framework. Based on the ground breaking wellbeing theory of Professor Martin Seligman, it sets out six core pillars of flourishing:

  • Positive Emotion : Experiencing joy, hope, and optimism.
  • Engagement : Being fully absorbed and in “flow” with your work.
  • Relationships : Having strong, supportive connections with others.
  • Meaning: Feeling connected to a purpose greater than oneself.
  • Accomplishment: A sense of achievement and mastery.
  • Health: Physical wellbeing through sleep, nutrition, and movement.

How the Partnership Works in Practice

Instead of using a checklist to find deficits, you use AI to explore moments of peak performance through the lens of PERMAH. The questions change dramatically:

Traditional Hazard Focus Appreciative Inquiry + PERMAH Approach
“Why is team morale so low?” (Relationships) Tell me about a time this team collaborated brilliantly. What made that success possible?”
“What are the biggest stressors?” (Engagement) Describe a project where you felt completely energised and in flow. What were you doing?”
“Why do people feel unappreciated?” (Accomplishment) Think of a moment you felt incredibly proud of your work here. What conditions allowed that to happen?”

This process doesn’t ignore problems. Instead, it uncovers the root causes of success and wellbeing. By discovering what works, teams can consciously design and create more of those conditions, embedding them into their culture. You identify the ingredients of a great day at work and find ways to make them happen more often.

Why This Approach Is More Effective

There are a host of reasons why adopting a strengths-based approach produces better outcomes because it:

  1. Builds Psychological Safety: Focusing on strengths and successes creates a safe environment for open dialogue. People are more willing to contribute when the goal is to build on positives rather than assign blame for negatives.
  2. Generates Ownership & Energy: AI is a deeply collaborative process. It invites everyone to co-create a better workplace, leading to greater buy-in and a genuine desire to implement change. The process itself is energising and builds morale because people are part of it.
  3. Creates Proactive & Lasting Change: A traditional model reacts to problems. This approach proactively builds the foundations of a positive culture. A workplace rich in PERMAH is naturally more resilient to psychosocial hazards. It’s the difference between constantly patching a leaky boat and building a stronger, more buoyant one from the start.

By shifting from a deficit-based mindset to one of appreciation and potential, we move beyond mere compliance. We start building workplaces where people don’t just survive—they truly thrive.

If you would like to explore how we can help you to change the game in your workplace with your own BETTER Workplace Team or with any other of our PosWork programs for your workplace, please call us on 0438 533 311 or email info@poswork.com.au.

CONTACT US

PosWork

A Division of Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

info@poswork.com.au

0438 533 311

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How creativity aids leadership

How creativity aids leadership

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How creativity aids leadership

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Creativity and leadership are two of my signature strengths and using them in partnership can be really powerful and conducive to high levels of employee engagement and innovation, two essential ingredients in successful, people-centred organisations. Here is why.

Leadership isn’t just about strategy, execution, and results. At its best, it’s also about inspiration. When leaders tap into creativity, they not only solve problems in fresh ways—they also spark curiosity, energy, and deeper engagement from their teams.

Creativity in leadership is powerful because it:

  • Builds trust and openness – Creative leaders are seen as adaptable and approachable, encouraging others to contribute new ideas.

  • Boosts motivation – People feel more invested when they know their contributions can shape outcomes.

  • Drives innovation – Creativity helps teams find unique solutions rather than recycling old approaches.

  • Fosters resilience – In uncertain times, creativity gives teams the flexibility to pivot and adapt.

In short, creativity makes leadership more human, dynamic, and engaging. It transforms the workplace from a routine environment into a space where people feel free to imagine and contribute.

HOW TO ADD CREATIVITY TO YOUR LEADERSHIP PRACTICE

So, how can leaders bring more creativity into their style of leadership? Here are six practical ways:

1. ASK “WHAT IF?” QUESTIONS

Instead of sticking to yes/no or black-and-white problem solving, ask open-ended questions. “What if we tried this?” or “What’s another way to look at this challenge?” sparks innovation and invites input from the whole team.

2. ENCOURAGE EXPERIMENTATION

A creative leader creates safe spaces for trial and error. Allowing small experiments reduces fear of failure and builds confidence in thinking outside the box. Even ideas that don’t work can lead to unexpected breakthroughs.

3. USE STORYTELLING

Facts inform, but stories inspire. Creative leaders use stories to connect ideas, share vision, and make complex concepts relatable. This approach engages both hearts and minds, helping people see themselves in the bigger picture.

4. BLEND PERSPECTIVES

Diverse voices are fuel for creativity. Seek out insights from across roles, departments, and backgrounds. By drawing from different perspectives, leaders generate richer ideas and show they value contributions from every corner of the organisation.

5. MODEL PLAYFULNESS AND CURIOSITY

Creativity thrives in environments where curiosity is encouraged. Leaders who show a sense of play, ask genuine questions, and demonstrate curiosity signal to others that it’s okay to think differently and push boundaries.

6. CELEBRATE CREATIVE CONTRIBUTIONS

Recognize not just outcomes, but also the creativity behind them. Celebrate bold ideas, unique approaches, and innovative problem-solving efforts. When people see their creativity being valued, they are more motivated to keep contributing.

FINAL THOUGHTS

Leadership that embraces creativity is leadership that engages. By encouraging experimentation, storytelling, curiosity, and diverse input, leaders cultivate a culture where innovation feels natural—and where people are excited to be part of the journey.

If you would like to explore ways that we can help you to build resilience practice or with any other of our PosWork programs for your workplace, please call us on 0438 533 311 or email info@poswork.com.au.

CONTACT US

PosWork

A Division of Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

info@poswork.com.au

0438 533 311

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A recipe for resilience

A recipe for resilience

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A recipe for resilience

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One of the key findings from the aggregated research on workplace wellbeing that The Australian Human Resources Institute in conjunction with the Michelle McQuaid Group and others undertook from 2018 to 2023 was that there was a significant downturn in resilience in Australian workplaces. So how do you tackle that in your workplace?

There are lots of wonderful positive psychology-based tools that are freely available for us to use in our efforts to improve wellbeing in work and otherwise in life.

While each of these can be highly effective tools in their own right, sometimes you get an even more powerful result from using them in partnership.

In that context, Angela Duckworth’s Grit Theory and BJ Fogg’s Tiny Habits provide a really powerful combination as a “recipe for resilience”. By merging the passion and perseverance of grit with the incremental power of tiny habits, we can forge a path towards lasting resilience through positive thinking and consistent, small victories.

Understanding Grit, Passion and Perseverance

Angela Duckworth, in her groundbreaking research, defines grit as the tendency to sustain interest in and effort toward very long-term goals. It’s not just about talent or intelligence; it’s about having an enduring commitment to your passions and pushing through obstacles. Gritty individuals view setbacks not as failures, but as opportunities to learn and adapt. This inherent optimism fuels their ability to persevere.

The core components of grit are:

  • Passion: Having a deep, sustained interest in a particular area. It’s what keeps you engaged even when things get tough.
  • Perseverance: The ability to keep working hard and stay committed to your goals, despite challenges, failures, and plateaus.

Duckworth emphasizes that grit can be developed. It’s a muscle that strengthens with consistent exercise. But how do we consistently exercise it, especially when facing daunting challenges? This is where BJ Fogg’s Tiny Habits come into play.

The Power of Tiny Habits: Incremental Wins

BJ Fogg, a Stanford University researcher, revolutionized our understanding of behavior change with his Tiny Habits method. Fogg argues that to create lasting change, we shouldn’t aim for monumental shifts. Instead, we should start with behaviors so small and easy that they’re almost impossible to resist.

The Tiny Habits method follows a simple formula: Anchor + Tiny Behavior + Celebration = Habit.

  • Anchor: An existing routine or event in your day (e.g., brushing your teeth, finishing a meeting).
  • Tiny Behavior: The new little behavioural change that you want to cultivate (e.g., after brushing your teeth, do one push-up).
  • Celebration: A quick, genuine feeling of success (e.g., “Yes!”, a fist pump, a smile) or a reward. This positive reinforcement wires the behavior into your brain.

The magic of Tiny Habits lies in these incremental wins. Each successful repetition, no matter how small, builds momentum and commitment. It’s a continuous feedback loop that fosters positive thinking by proving to yourself, repeatedly, that you are capable of achieving your goals.

Building Resilience: A Synergistic Approach

Now, let’s weave these two powerful theories together to build resilience.

  1. Identify Your Passion (Grit): Start by clarifying your long-term goals and the passions that drive you. What truly excites you? What do you want to achieve that requires sustained effort? This forms the bedrock of your gritty pursuit.
  2. Break Down Goals into Tiny Behaviors (Tiny Habits): Once your long-term vision is clear, dissect it into the smallest possible, actionable steps. If your goal is to write a book, a tiny habit might be “After I finish my morning coffee, I will write one sentence.” If it’s to get fit, it could be “After I tie my shoelaces, I will do one squat.”
  3. Attach to an Anchor and Celebrate (Tiny Habits): Consistently link your tiny behavior to an existing routine and always, always celebrate your success. This positive reinforcement, even for the smallest achievement, reinforces the behavior and builds positive thinking. You’re training your brain to associate effort with reward.
  4. Embrace Incremental Wins for Perseverance (Grit & Tiny Habits): Each tiny behavior completed is an incremental win. These small victories accumulate, building self-confidence and demonstrating that progress is happening. This continuous stream of positive reinforcement strengthens your perseverance muscle. When setbacks occur (and they will), your history of small wins reminds you of your capability to keep going.

If you would like to explore ways that we can help you to build resilience practice or with any other of our PosWork programs for your workplace, please call us on 0438 533 311 or email info@poswork.com.au.

CONTACT US

PosWork

A Division of Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

info@poswork.com.au

0438 533 311

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Delivering positive change with HEART

Delivering positive change with HEART

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Delivering positive change with HEART

Change management invariably comes up as one of those key areas for improvement in staff surveys, doesn’t it?

And now that “poor change management” is one of the prescribed psychosocial hazards, that further shines a light on it, especially given that studies show it to be one of the more prevalent of those hazards in Australian workplaces.

And now we also have these new positive duties to eliminate or control psychosocial hazards and to prevent sexual harassment and gender-based behaviour.

That means that we should be doing things differently to the way we have before, doesn’t it?

The regulators’ approach

The authorities are regulating these positive duties through the workplace heath and safety lens using the traditional risk management model that has been applied to physical workplace health and safety hazards……..which means that we are not going to be doing things differently at all. We already had those obligations to undertake risk assessments and put in place control measures.

Sure we need to do that but is that all that the positive duty should require? I don’t think so.

Why? Because it won’t work – in fact, the introduction of the positive duty regime is arguably an admission that the standard risk control model hasn’t worked when it comes to psychosocial hazards.

Have a HEART

I came to that conclusion 15 years ago – that traditional compliance processes were not effective in delivering necessary changes in workplace behaviours to provide psychologically safe and gender-inclusive workplaces.

I could see the damage being done to people, trust and engagement as well as productivity through risk driven blame cultures – investigate > find fault > punish. We needed to be more humane in dealing with human challenges.

Additionally, study after study has shown that employee engagement levels of employees have stayed much the same for years – roughly a third engaged, a third not engaged and a third actively disengaged. Clearly, we weren’t making progress there either.

I had also had the good fortune to be exposed to best practices in leadership and culture through my work as an Investors in People assessor.

All of that led me to explore positive psychology and to purpose build a new suite of interventions to help organisations to deal positively with change and the cultural transformations needed to enhance engagement, productivity and wellbeing in our workplaces.

One of those is our HEART change model which was designed with the benefit of over 45 years working in the People and Culture field, 30 years working with hundreds of organisations as a consultant and all of the lessons on change management (good and bad) that I had along the way.

Here is how it works.

H is for HONESTY:

There are 2 components to this. Firstly, accept your obligations as an employer, learn what you need to do and commit to it. Then, take a good hard look at your workplace through our four Ps (your policies, your practices, your processes and your people) to identify both strengths that you can leverage and weaknesses that you need to address.

E is for ENGAGEMENT:

Educate your people and give them a voice. Really engage everyone in the organisation in the conversation through a representative group (we call them “Better Workplace Teams”) which acts as a collaborative management vehicle to manage the change process. Also have the conversations with those people who have been identified as risks and support them in areas that they need to work on and don’t permit exceptions.

A is for ACCOUNTABILITY:

Hold everyone accountable for playing their part in the desired culture ensuring that the principles are applied to all individuals and teams and with no bystanders. Where improvements are needed for anyone, make that a corrective action for them to take on board as part of their performance plan.

R is for REVIEW:

Ensure that there is constant vigilance and that you regularly consult and check in with people to verify what is working  well and where there might be opportunities for improvement. Implement a coaching model which includes regular catch ups and discussion of relationships, values and behaviours – how they are going, what is working well and what could be better.

T is for TRUST:

Create an environment that is psychologically safe for people to put their hands up and seek an ear or a hand with any challenges that they are having – with someone else’s behaviour or their own.  Ensure that you are responsive and people believe in the integrity of both the process and management.

Conclusion

The bottom line is that we need to change both leadership mindsets and organisational behaviour if we are going to solve the challenges of employee engagement and wellbeing and workplace productivity.

The HEART way is a good place to start.

CONTACT US

PosWork

A Division of Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

info@poswork.com.au

0438 533 311

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Self-regulation and leadership

Self-regulation and leadership

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Self-regulation and leadership

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The character strength of self-regulation is one that plays a significant part in how people are seen as leaders and how they see themselves as leaders. Those who are adept at managing their emotions, thoughts, and behaviours in the face of challenges or stress are positive influences on others and people to whom others turn for guidance and support. That makes for better relationships, better stress management, better decision-making and better outcomes. 

Why Self-Regulation Is Crucial for Leaders

1. Managing emotions:

Humans are emotional beings and leading people can be emotionally challenging especially where there are different views that people hold or where changes are being introduced or difficult decisions need to be made. If a leader lacks the ability for self-regulation, that can translate into negative emotions such as such as anger or frustration which might not only cloud their judgment but also negatively impact on their effectiveness as leaders. By regulating their emotions, leaders can remain calm and objective, fostering confidence among their teams.

2. Building Trust and Respect:

Teams look to their leaders for guidance and stability. They want leaders who they are confident to seek guidance from ie leaders who have their trust and respect. They want to know that their leader will be honest with them, genuinely listen to them and respond fairly and respectfully to them regardless of the issues in question. They also want to see the human in the leader through the emotions that the leader expresses; it isn’t about not expressing emotions – it is about how they are expressed and what you do with them that matters (ie how you regulate them). Leaders who consistently show the right balance with these attributes are perceived as trustworthy and are more effective in managing challenges for teams and individuals. In contrast, erratic or unpredictable behaviours can create uncertainty and lower morale, especially where no constructive action plan flows from recognition of the emotions surrounding the issue in question.

3. Enhances Decision-Making:

Self-regulated leaders approach challenges with a clear and focused mind, enabling them to make thoughtful decisions. They avoid being swayed by temporary emotions or pressures, ensuring decisions are aligned with long-term goals. However, self-regulation is also about applying good practice in inclusion of people through effective consultation processes to ensure people feel like they have a voice and can buy into the decision, even if it isn’t their preferred one. 

4. Promotes Healthy Team Dynamics:

You will have heard the words “Talk the talk!” and “Walk the walk!” Leaders who model self-regulation and live organisational values every day set the tone for the organisation. Their abilities to remain composed in stressful situations and to lead others through them effectively encourages others to do the same, reducing conflict and fostering a collaborative environment.

5. Improves Personal Well-Being:

Self-regulation isn’t just about managing outward behavior; it also helps leaders maintain their own mental and emotional health. By effectively managing stress, leaders can avoid burnout and perform at their best.

Ways Leaders Can Build Self-Regulation

1. Practice Mindfulness:

Mindfulness is a powerful tool for developing self-regulation. By focusing on the present moment and observing thoughts and emotions without judgment, leaders can build greater self-awareness and emotional control. Regular practices such as meditation or deep breathing exercises can help cultivate mindfulness.

2. Develop Emotional Intelligence:

Emotional intelligence (EI) is closely tied to self-regulation. Leaders can enhance EI by actively working on empathy, self-awareness, and social skills. Understanding their own emotional triggers and learning to manage them is a key step in strengthening self-regulation.

3. Set Clear Personal Boundaries:

Establishing boundaries around work and personal time can help leaders manage stress and avoid emotional overwhelm. When leaders prioritize self-care, they are better equipped to regulate their emotions and maintain balance.

4. Seek Feedback:

Constructive feedback from peers, mentors, or team members can provide valuable insights into areas where self-regulation can be improved. Being open to feedback demonstrates humility and a commitment to growth.

5. Practice Delayed Response:

In emotionally charged situations, leaders should pause before responding. Taking a few moments to reflect allows them to consider their words and actions carefully, reducing the likelihood of impulsive reactions.

6. Engage in Physical Activity:

Exercise is an effective way to reduce stress and improve mood. Leaders who maintain a regular fitness routine often find it easier to manage their emotions and remain composed in high-pressure situations.

7. Learn Stress Management Techniques:

Techniques such as journaling, time management, or engaging in hobbies can help leaders manage stress proactively. Finding activities that bring joy and relaxation is critical to maintaining emotional equilibrium.

Conclusion

Self-regulation is a vital skill for leaders who aspire to inspire trust, navigate challenges, and foster healthy team dynamics. By cultivating mindfulness, building emotional intelligence, and adopting stress management techniques, leaders can enhance their ability to stay composed and make thoughtful decisions. In doing so, they not only strengthen their own leadership capabilities but also create a positive and resilient organizational culture. Self-regulation is not just a leadership skill—it’s a leadership superpower.

If you would like to explore the ways that we might be able to help you to make yours a great workplace, please call us on 0438 533 311 or email info@poswork.com.au.

CONTACT US

PosWork

A Division of Ridgeline Human Resources Pty Ltd
ABN : 24 091 644 094

info@poswork.com.au

0438 533 311

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